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Contact us. VIP is our wholesale customer. In order to protect the rights and interests of our customers, we adopt a membership system. The price of products can only be seen by becoming our customers. Our members are manually approved by company personnel. In order to ensure our high quality Please contact us first for service thank you!!



INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Dear customer, on our clothing website, we are committed to providing you with products that are as consistent as possible with the pictures. Our team is very strict in product shooting and display and will ensure that the pictures accurately reflect the style, color and main design details of the product. However, due to some color display differences that may exist on different device screens and possible slight squeezing during transportation, but generally speaking, the product you receive will be basically the same as what you see in the picture.

Where can I view my sales receipt?
  1. Log in to your account on our clothing website. Look for menu options like "My Orders" or "Order History". Here, you should be able to see your past purchase records. Each order entry may have a link or button to view the receipt or invoice. Click it to view the detailed content of the sales receipt.
How can I return an item?

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Will you restock items indicated as “out of stock?”

We generally strive to restock items that are marked as "out of stock". Here's how it usually works: **1. Supplier Availability** - Our team is constantly in touch with our suppliers. If the item is popular and there is still a demand for it, we will work with our suppliers to secure more inventory. However, this process can take some time depending on factors such as production cycles at the supplier's end and shipping times. **2. Popular and Seasonal Items** - For highly popular items, especially those that are seasonal (e.g., a particular style of winter coat), we are more likely to restock. We may even increase the quantity we order based on previous sales data and customer demand forecasts. **3. Customer Notification** - If we do plan to restock an item, we may offer an option for customers to sign up for a notification. This way, when the item becomes available again, you will be among the first to know. So, while we cannot guarantee that every "out of stock" item will be restocked, we do our best to meet customer demand whenever possible.

Where can I ship my order?

We offer shipping to a wide range of locations. **1. Domestic Shipping** - If you are within our domestic market, we ship to most residential and business addresses. During the checkout process, you can enter your home address, office address, or any other valid domestic address where you would like to receive your order. **2. International Shipping** - We also support international shipping to many countries. However, the availability of international shipping may be subject to certain restrictions and regulations. - Before placing an international order, it is advisable to check our shipping policy page for a list of countries we ship to, as well as any additional fees (such as customs duties and import taxes) that may be applicable. - During checkout for international orders, you will need to provide a valid international address in the required format, including details like the country, city, street address, and postal code. Please note that shipping options and costs may vary depending on the destination and the weight/size of your order.

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